Macarthur Auto Body and Towing

Auto Painting

Auto Painting You Can't Find Afterward: Matched to the Code, Blended Into the Next Panel

Paint is the only part of a body repair you can see, so it is the part a shop is judged on. Macarthur's paint shop at 170 East Lincoln Avenue in Valley Stream reads the factory color code, mixes to the formula, sprays test cards against the car's actual shade, blends the new color into the neighboring panels, and finishes with clear coat and polish. Spot repairs, single panels, bumpers, and full repaints. Call 516-362-5350 or stop in during shop hours.

Certified ShopHonda & Acura, Nissan, Infiniti, Hyundai, Kia, Mazda, and Chrysler/Dodge/Jeep/Ram certified · I-CAR Gold Class · MetLife & Hanover direct repairOur certifications

Certifications and reviews

The Certifications Behind the Paint Booth, and What Drivers Say About Macarthur on Google

A manufacturer certification covers the paint shop as well as the body work: the refinish materials, the booth, and the technician training are part of what Honda and Acura, Nissan, Infiniti, Hyundai, Kia, Mazda, and Chrysler, Dodge, Jeep, and Ram audited. Macarthur is also I-CAR Gold Class, which includes refinish training. Every plaque is photographed on this site.

I got locked out my car on a cold snowy night and Alex came and unlock my car. He was very quick and professional. I would definitely use this towing company again.

Darnel DavisJanuary 20, 2025 · Google

Great timing and professionalism. The tow truck driver Carlos was experienced and helpful. I would recommend this company and Carlos to anyone.

James MakinsNovember 11, 2024 · Google

Not the usual experience with a towing company. Everyone that I spoke to was polite and respectful and they towed my car with care. Hopefully I never need my car towed again, but if I do, this is who I will be using!

Elaina DeMarcoNovember 7, 2024 · Google

The Google reviews below come from the towing side of the business, where most drivers meet Macarthur first. The paint shop is where the car ends up after the body work. If Macarthur has painted your car and you cannot find the repair, a few words on Google tell the next driver with a scraped door where to go.

Come see the match on a test card before you commit to the job.

The Color Code Is Where Matching Starts, Not Where It Ends: Variants, Age, and the Car in Front of Us

Every car carries a paint code on a label in the door jamb, under the hood, or in the trunk, and that code points to a formula. But one code can have several factory variants from different plants and batches, and every car's paint has shifted with sun and years. Macarthur mixes the formula, sprays a test card, compares it to the car in daylight, and adjusts until the card disappears against the panel.

People assume a color is a number and a number is a match. The painter knows better, and here is why.

Finding the code. A sticker in the driver's door jamb on most cars, under the hood or on the firewall on some, in the trunk or the glove box on others. The painter reads it, and if the label is gone, looks it up by VIN.

Variants. The same code was mixed in different plants and different years, and the paint supplier publishes several variants for it: slightly lighter, slightly bluer, coarser metallic. The painter picks the variant closest to this car, not the first one in the book.

Age and exposure. A roof and hood that have faced the sun for eight years are not the color they were. A door that was garaged on one side and sun-baked on the other is two colors. The match is made to the panels next to the repair, which is what the eye compares.

The test card. The mixed color is sprayed on a card with the same primer and clear the car will get, cured, and held against the panel in daylight and under the booth lights. If it is off, the mix is adjusted and sprayed again. This step is what separates a repair you can find from one you cannot.

A spectrophotometer helps, the eye decides. A camera-based reader on the panel gets the painter close faster. The card against the car in daylight is the final call. The paint section on the body shop page puts this in the context of a full collision repair.

Want to see the match before the job? Ask for the test card at the estimate.

Why the Estimate Includes a Panel That Was Not Damaged: Blending Is How the Repair Disappears

Even a perfect color match looks wrong if it stops at the edge of a panel, because the eye compares the two panels side by side and finds the line. So the new color is faded into the neighboring panel over several inches, and the clear coat covers both. That is why an estimate for a fender includes blend time on the door, and why a repair done without it is the one you can see from across the lot.

Blending is the step customers question most on an estimate and the one that matters most to the result.

What the eye does. It does not judge color in isolation; it judges it against what is next to it. A repainted fender beside an original door shows every fraction of a shade of difference along the gap. Fade the fender's color across the front of the door and there is no gap to compare; the transition is gradual and invisible.

How it is done. The repaired panel gets full coverage. The adjacent panel is prepped, and the new base color is sprayed in progressively lighter passes into it, stopping well before the far edge. Then clear coat is applied over the whole of both panels so the clear is continuous. The blend zone has both old and new color under one clear.

Which panels blend. A front fender blends into the door and sometimes the hood. A door blends into the doors or quarters on either side. A quarter panel blends into the door and the roof or the trunk lid depending on the body lines. A bumper is usually painted alone because its edge is a natural break, unless the color is one that will not match without blend.

Metallics and pearls need it more. Solid colors sometimes get away with a panel edge. Metallic flake and pearl change with light angle and application, and two panels sprayed on different days by different hands will never match edge to edge without blend.

What skipping it looks like. A fender a shade off from the door, a door that looks fine in the shop and wrong in the driveway at sunset. The refinish section on the collision repair page shows where blending sits in the larger repair.

Blend time on the estimate is the part that makes the repair invisible. Ask us to show you.

Solid, Metallic, Pearl, and Tri-Coat: Why Some Colors Take More Cards, More Blend, and More Time

A solid color is one pigment in a base coat. A metallic adds aluminum flake that reflects light differently depending on how it lies. A pearl adds mica that shifts color with the viewing angle. A tri-coat, common in whites and reds, sprays a translucent mid-coat over a base and builds the color in layers. Each step up takes more test cards, more careful application, and more blend to match.

The color on your car decides how long the paint shop spends on it, and the estimate reflects that honestly.

Solid colors. Black, plain white, a flat red. The pigment is the color. Matching is about getting the shade and the gloss right, and a well-matched solid blends easily.

Metallics. Silver, charcoal, most blues and greens. Aluminum flakes in the base reflect light, and how they lie, flat or on edge, changes the brightness. Gun distance, pressure, and the number of passes change the flake orientation, so the painter sprays the test card the way he will spray the car. A metallic that reads right head-on and wrong at an angle was sprayed differently than the factory did it.

Pearls. Mica particles that shift color with the angle. A white pearl can look blue at one angle and gold at another. Matching requires getting both the base and the pearl layer right, and blending is not optional.

Tri-coats. Many pearl whites, candy reds, and some deep blues are three-stage: a base color, a translucent mid-coat that builds the depth, and clear. The number of mid-coat passes changes the color, so the painter sprays let-down cards with one, two, three, and four mid-coats to find which matches the car. More cards, more time, and a blend into the adjacent panel is always needed.

Matte and satin. Factory matte finishes cannot be polished or spot-repaired the way gloss can; a matte panel is usually refinished whole, and the clear is a matte clear applied exactly to the factory sheen. Tell us the car is matte when you call.

Why this is on the estimate. A tri-coat quarter panel is more paint work than a solid one, and the estimate for your car reflects the color your car actually has. The small jobs section on the body shop page describes how smaller paint jobs are priced.

Pearl white or tri-coat red? The let-down cards are part of the job.

Preparation Is Most of the Job: Stripping, Repairing, Priming, Sealing, and Sanding Before Any Color Goes On

Color and clear are the last hour of a paint job. The hours before are stripping damaged paint, repairing the surface, applying and block-sanding primer until the panel is flat, sealing it, and masking the car so edges are clean. A repair that looks wavy, shows sand scratches, or peels at the edge failed in prep, not in the booth.

The booth gets the credit, but the result is decided at the sanding block.

Trim off, not taped. Handles, moldings, lamps, and badges come off the panel so paint goes under their edges rather than stopping at a tape line that will later lift. Reinstalling them is part of the job.

Stripping and feathering. Damaged paint is sanded back to a sound edge and feathered so the step from old paint to bare metal or filler is gradual and invisible under primer.

Surface repair. Dents worked, filler applied thin and shaped, as described on the auto body repair page. Filler is a leveling tool, not a dent repair, and it is sanded to within a few thousandths of flat.

Primer and block sanding. High-build primer fills the sand scratches and the feather edges, and it is block-sanded with a guide coat so every low spot shows and is filled again. This is where a panel becomes flat, and it is the step that is skipped when a repair looks wavy in reflected light.

Sealer. A sealer coat over the primer and the surrounding sanded paint gives the base coat a uniform surface and color to go onto, so the repaired area and the blend area take the color the same way.

Masking. The rest of the car is covered so overspray does not land on it, and openings are back-masked so there are no hard paint edges in the jambs. Then the booth. The collision repair process on the body shop page shows where prep sits in a larger repair.

A flat panel comes from the sanding block, not the spray gun. That is where the hours go.

In the Booth: Base Coat, Clear Coat, Baking, and Why a Clean, Controlled Space Is Not Optional

The car goes into a booth with filtered air and controlled temperature, the base color is sprayed in the passes the color requires, the clear coat goes over the base and the blend area, and the booth bakes the finish to cure it. Dust, humidity, and temperature all change how paint lays down, and the booth controls all three, which is why a driveway paint job never matches a shop's.

The booth is a controlled environment, and the control is the point.

Filtered air and pressure. Air entering the booth is filtered so dust does not land in wet paint, and the booth runs at slight positive pressure so shop air does not drift in. A single speck in the clear is a nib that has to be sanded and polished out.

Temperature and humidity. Paint flows and cures within a temperature range, and the reducer and hardener are chosen for the booth's conditions that day. Too cold and it does not flow; too humid and the clear can blush.

Base coat. The color goes on in the number of passes the test card established, with the same gun, pressure, and distance. Metallics are given a final light orientation pass so the flake lies the way the factory's did. The blend is faded into the adjacent panel in the same session.

Clear coat. Applied over the whole base and blend area in continuous coats. The clear is what gives gloss, depth, and protection, and it is what you touch and wash for the next decade. The right amount of clear, applied evenly, is what allows later polishing without burning through.

Baking. The booth raises the temperature to cure the clear, which hardens it and lets the car be handled, reassembled, and polished sooner than air drying would. Full hardness continues to develop for a period afterward, which is why the care instructions matter.

Finishing. After the bake, any nibs are wet-sanded and the clear is machine-polished to the gloss of the surrounding panels. Trim and hardware go back on. The refinish and reassembly section on the collision repair page covers what happens after the booth.

Want to see the booth? Ask when you bring the car in for the estimate.

Spot Repairs, Single Panels, Bumpers, Hoods and Roofs, and Full Repaints: What Each Job Involves

A spot repair refinishes a small area and blends it within the panel. A single panel is refinished whole and blended into its neighbors. A bumper is painted separately with a flex additive. A hood or roof with failed clear coat is stripped and refinished whole. A full repaint strips or scuffs the entire car and refinishes every panel, with the jambs and edges done or not depending on what you want and what you are paying. Macarthur quotes each in writing.

Paint work ranges from an hour's spot repair to a week's full respray. Here is what each means.

Spot repair. A scratch, a chip cluster, a scuff that did not deform the panel. The area is repaired, primed, and the color is blended within the panel so the repair is smaller than the panel. Works best on solid colors and on panels with room to blend; on a small panel or a hard metallic, the panel is done whole.

Single panel. A door, fender, or quarter repaired and refinished whole, with blend into the adjacent panels. The most common job in the shop.

Bumpers. Plastic covers are painted off the car or on it, with a flex additive in the clear so it does not crack when the cover flexes. Textured or unpainted sections are masked. Parking sensors and trim are removed and reinstalled.

Hoods and roofs with failed clear. Peeling, chalky, or cloudy clear coat on the sun-facing panels of a car a decade old. The panel is stripped to a sound base, primed, and refinished whole; it cannot be spot-repaired because the failure is across the whole surface.

Full repaints. A color change, a car with failed paint on every panel, or a restoration. The scope decides the price: exterior only with the jambs masked, or doors off and jambs, engine bay, and trunk done too. A color change done properly means every visible original color goes away, which is a lot of disassembly. The estimator writes the scope with you so there is no misunderstanding about what is included.

Wheels and trim. Painted wheels, black-out trim, and painted mirror caps are handled in the same booth and quoted alongside. The bumper repair and dent repair pages cover the body work that precedes most paint jobs.

Peeling clear on the hood? That is a whole-panel job, and we quote it in writing.

Caring for Fresh Paint: What to Avoid at First, When to Wax, and How to Keep the Match for Years

Fresh clear coat continues to harden after the car leaves the shop. Until it has fully cured, avoid waxing, sealants, brush car washes, and parking under trees that drop sap. Hand wash gently with clean water and a mild soap, do not scrub bird droppings, and keep it out of harsh sun when you can. The office gives you the specific period for the product used on your car; ask when you pick up.

The repair looks finished at pickup. Chemically it is still finishing for a while, and what you do in that period matters.

No wax or sealant at first. The clear needs to release solvents as it cures, and a layer of wax traps them. Ask the office how long to wait for the product on your car; we do not give a single number here because it depends on the clear and the weather.

No brush washes. Rotating brushes mark soft clear. Hand wash with a clean mitt, plenty of water, and a mild soap, or a touchless wash if you must. Dry with a clean microfiber, do not let it air-dry with mineral spots in the sun.

Bird droppings, sap, and bugs. Acidic and they etch soft clear quickly. Rinse them off with water as soon as you see them; do not scrub.

Parking. Out from under trees, away from sprinklers, and in shade when possible during the first weeks. Hot sun on soft clear can imprint anything that sits on it.

After it is cured. Wax or seal it like the rest of the car, wash it the same way, and treat it the same. A properly cured and polished repair ages with the rest of the paint.

If something looks wrong later. A spot that dulls, a line that appears, a chip at the edge. Bring it in and the painter looks at it. The pickup section on the body shop page covers the walk-around, which is the best time to look the paint over in daylight.

Ask the office for the care sheet at pickup. It is specific to the product on your car.

Paint Work Through Insurance or Out of Pocket: What the Estimate Shows and How Blend and Materials Are Priced

Paint on an insurance claim is written by the panel using industry refinish times, with blend panels, materials, and the color's extra steps itemized, and the insurer pays it as part of the repair. Paint paid out of pocket is written the same way so you can see each line. Macarthur tells you in writing which panels are being refinished, which are blend, and what the color requires.

Paint is the part of an estimate customers understand least, so here is how to read it.

Refinish by panel. Each panel that is painted is a line, with a time for prep and application that comes from the industry's published refinish data for that car. A fender and a quarter are different times.

Blend panels. The adjacent panels that receive the fade are listed separately as blend, at a reduced time, because they are not fully refinished. If you see your door on the estimate when only the fender was hit, that is why.

Materials. Primer, sealer, base, clear, reducer, hardener, masking, and sanding supplies are itemized as paint materials, usually by a rate per refinish hour.

Color extras. Tri-coat, pearl, and matte finishes add steps and are listed as such. Two-tone cars and cars with painted stripes are more work and say so.

Out of pocket. The same lines, and you can decide the scope: a spot repair instead of a panel, a panel without blend on a color that does not need it, or the full job. The shop tells you what each choice means for the result. The insurance section on the body shop page describes the claim side, and the parts section explains the other half of the estimate.

Want the paint lines explained? Bring the estimate in and we walk through it.

Auto Painting for Drivers Across Nassau County and the Queens Line, at One Paint Shop in Valley Stream

The paint shop is at 170 East Lincoln Avenue in Valley Stream. Cars come to it from every town in Nassau County, the Queens neighborhoods along the county line, and the Suffolk towns just across it, driven in during shop hours or carried in on a Macarthur tow truck. Every town has its own auto painting page.

A scraped door in Hempstead, a peeling hood in Freeport, a bumper in Lynbrook, Elmont, Franklin Square, Malverne, Rockville Centre, Oceanside, Baldwin, Long Beach, East Rockaway, or the Five Towns around Cedarhurst, Woodmere, and Inwood is a short drive to the booth, and so is one across the line in Laurelton, Rosedale, Springfield Gardens, Cambria Heights, St. Albans, Queens Village, Jamaica, or Far Rockaway.

From central and eastern Nassau, Garden City, Mineola, New Hyde Park, Westbury, Uniondale, East Meadow, Levittown, Hicksville, Plainview, Bellmore, Wantagh, and Massapequa, from the north shore towns of Great Neck, Manhasset, Port Washington, Glen Cove, and Jericho, and from Amityville, Melville, and Huntington on the Suffolk side, the paint shop is the same paint shop. The full list is on the locations page.

Find your town and its auto painting page.

Questions Drivers Ask About Auto Painting

Will the new paint match the rest of my car?
Yes. The painter mixes to the factory code, picks the variant closest to your car, sprays test cards against the actual panel in daylight, and blends the color into the adjacent panel so there is no edge.
Why is a panel that was not damaged on my estimate?
That is blend. The new color is faded into the neighboring panel so the eye has no edge to compare. It is standard practice and it is why the repair disappears.
Can you paint just the scratched spot instead of the whole panel?
Often, on solid colors and panels with room to blend. On small panels and hard metallics the panel is refinished whole. The estimator tells you which applies.
Do you do full repaints and color changes?
Yes. The scope decides the price: exterior only, or doors off with jambs, engine bay, and trunk done too. The estimator writes the scope with you in detail.
My hood's clear coat is peeling. Can it be spot repaired?
No. Failed clear coat is across the whole surface, so the panel is stripped to a sound base and refinished whole.
Why does a pearl white or a tri-coat red cost more to paint?
They are built in layers, and the number of mid-coat passes changes the color. The painter sprays let-down cards to find the match, and a blend into the adjacent panel is always needed.
Can you paint a plastic bumper?
Yes. Covers are painted with a flex additive in the clear so it does not crack, with sensors and trim removed and reinstalled.
Do you paint matte finishes?
Yes, with a matte clear applied to the factory sheen. Matte panels cannot be polished or spot-repaired, so they are usually refinished whole. Tell us the car is matte when you call.
How long before I can wax or wash the car?
It depends on the clear coat used and the weather. The office gives you the specific period for your car at pickup. Until then, hand wash gently and avoid brush washes, wax, and sealants.
Is the paint done in a booth?
Yes. Filtered air, controlled temperature, and a bake cycle to cure the clear. That is why a shop finish lays down and lasts the way a driveway job does not.
Can you paint wheels, trim, and mirror caps?
Yes. They are done in the same booth and quoted alongside the body work.
Do you fix a bad paint job from another shop?
Yes. Mismatched panels, peeling bumpers, sand scratches, and runs are diagnosed and redone properly.
Is paint covered by insurance?
On a collision claim, yes, as part of the repair, written by the panel with blend and materials itemized. Out-of-pocket paint work is written the same way so you can see each line.
Where is the paint shop?
170 East Lincoln Avenue, Valley Stream, NY 11580. Shop hours are Monday through Friday 8 AM to 5 PM and Saturday 9 AM to 12 PM.

Did not see your question? Ask the painter.

Call Macarthur for a Paint Job You Cannot Find Afterward

Matched to the code, tested against the car, blended into the next panel. Stop in during shop hours for a written price.

Call 516-362-5350
Call 516-362-5350