Macarthur Auto Body and Towing

Motorcycle Towing · Nassau County

How Macarthur Tows a Motorcycle From Inwood, From a Dead Battery to a Drop

If your bike is sitting in Inwood and cannot ride home, Macarthur's flatbed carries it upright to your garage, your shop, a dealer, or our body shop in Valley Stream. The driver brings the chock and the soft straps; you bring the key. Call 516-362-5350, 24 hours a day.

Reviews and credentials

What Drivers Say About Macarthur Before Inwood Calls

The Google reviews below are from drivers who called Macarthur for a tow or a roadside fix, which is exactly what a Inwood driver is doing when they call 516-362-5350. The same trucks, the same drivers, and the same yard in Valley Stream answer Inwood.

I got locked out my car on a cold snowy night and Alex came and unlock my car. He was very quick and professional. I would definitely use this towing company again.

Darnel DavisJanuary 20, 2025 · Google

Great timing and professionalism. The tow truck driver Carlos was experienced and helpful. I would recommend this company and Carlos to anyone.

James MakinsNovember 11, 2024 · Google

Not the usual experience with a towing company. Everyone that I spoke to was polite and respectful and they towed my car with care. Hopefully I never need my car towed again, but if I do, this is who I will be using!

Elaina DeMarcoNovember 7, 2024 · Google

If a Macarthur driver has helped you in Inwood, a few words on Google is how the next driver there finds us.

The number Inwood calls rings at the shop, not a call center.

Why a Motorcycle From Inwood Rides Upright on a Flatbed, Never Dragged or Laid Down

A motorcycle is towed on a flatbed, standing on its wheels, with the front wheel in a chock and soft straps compressing the suspension just enough to hold it. It is never towed on two wheels behind a truck, never laid on its side, and never strapped by the bars or the tank. That is how Macarthur carries every bike from Inwood.

Riders in Inwood who have had a bike towed badly know the signs: a fork that is not quite straight, a scuff on the tank from a ratchet hook, a fairing cracked where a strap was cinched over it. All of that comes from towing a motorcycle like it is a car, and none of it happens when the bike rides upright on a flat deck with the suspension loaded by soft straps so it cannot rock. That is the only way Macarthur's drivers do it.

The setup is simple when it is done right. The front wheel goes into a wheel chock on the deck, which holds the bike upright before any strap is on. Soft loops go over the lower triple tree or the frame at the front, never over the bars, the controls, or the instruments, and over the rear subframe or the passenger pegs at the back, never over the seat or the exhaust. The straps are ratcheted down evenly until the suspension is compressed about a third of its travel. The bike is checked from both sides and the straps are rechecked after the deck is raised.

The driver who comes to Inwood has done this on bikes from a 250 to a full-dress touring bike, and he asks about the bike before he leaves the yard so the right straps and chock are on the truck. The motorcycle towing page covers the method in more depth; this page covers what the job looks like when the bike is sitting in Inwood.

Bike down in Inwood? It rides upright, chocked, and strapped at the frame.

After a Drop or a Crash in Inwood: Recovering the Bike and Getting It to the Body Shop

A bike that went down in Inwood, from a low-speed drop in a driveway to a crash on the road, is picked up carefully, checked for leaking fuel and oil, and loaded on the flatbed upright if it will stand and on a dolly if it will not. Macarthur can bring it to its own body shop in Valley Stream, to your dealer, or to your garage, and the choice is yours.

First, you. If anyone is hurt, call 911 before you call us. If the bike is in the road, do not try to muscle it to the shoulder by yourself with an injury; the driver has the strength and the straps to move it. When you call 516-362-5350, say it was a drop or a crash and where in Inwood the bike is, and whether it is upright, on its side, or in pieces.

The driver's first job is to get the bike upright and look at it: fuel leaking from a cracked tank or a sheared petcock, oil from a punctured case, a fork that is bent enough to hold the front wheel crooked, bars that are turned. A bike that is leaking fuel is handled so the leak is stopped or contained before it goes on the deck, and a bike that will not stand because of a bent fork or a collapsed wheel is loaded on a dolly or strapped lying on a padded surface, which is the one time a bike rides on its side.

Where it goes is up to you. Macarthur's collision shop at 170 East Lincoln Avenue handles bodywork and paint; many riders send a bike with frame or fork damage to a motorcycle dealer or specialist for the mechanical work and bring it to us for the paint. If an insurance claim is involved, the shop writes the estimate and the insurance claim repair in Inwood page explains how the claim runs. If the police had the bike towed to a yard, we can collect it from there once the yard releases it to you.

Bike went down in Inwood? Tell us how it is sitting and we bring what it needs.

Moving a Bike That Runs Fine: Dealer Pickups, Private Sales, Storage, and Trips Out of Inwood

Not every motorcycle tow from Inwood is a breakdown. A bike bought from a private seller or a dealer, a bike going into or coming out of winter storage, a project bike with no plates, or a bike going to a track day or a trip start gets moved on Macarthur's flatbed the same careful way, scheduled when you need it.

Buying a bike you cannot ride home, because it has no plates, no insurance yet, no inspection, or because you do not have a license for it yet, is the most common planned move. The driver picks it up at the seller's address, photographs it before loading, and delivers it to your garage in Inwood. If you send us the title, he confirms the VIN against it before the bike moves. A bike bought from a dealer in another county is the same job with a dealer's hours and paperwork; tell us both and we schedule around them.

Storage moves run both ways: into a storage unit in the fall and back to your Inwood driveway in spring, often with the dead-battery jump on the way out. Project bikes with no running engine ride the same as any other bike, chocked and strapped, and a basket case in boxes rides as freight on the deck. Track days and long rides that start somewhere other than Inwood are a flatbed job with the bike delivered to the start and collected at the end if you want.

Moves beyond the county, into the city, upstate, or out of state, are quoted by mileage and the bike and scheduled rather than immediate; the long distance towing in Inwood page covers how. Local moves within Nassau County, to Island Park, Island Trees, or Jericho, are quoted the same way as a breakdown tow.

Buying a bike you can't ride home to Inwood? Send both addresses and we quote the move.

What to Tell Us When You Call for a Motorcycle Tow in Inwood

Tell us where in Inwood the bike is, what it is by make, model, and type, what is wrong with it or whether it runs fine, and where it is going. If it has bags, a top case, a custom tank, aftermarket bars, or a lowered rear, say so. From that the driver brings the right chock and straps and loads the bike once, correctly.

Where it is: a house number, a cross street, or a business name in Inwood, and whether the bike is in a driveway, a garage, a lot, or on the road. A bike in a basement garage with a ramp or a tight stairwell needs a plan; tell us. What it is: make and model is enough for the driver to know the weight and the strap points, but add the type if the model is obscure. What is wrong: dead battery, flat, chain, crash, or nothing. A bike that will not shift to neutral or has a locked front brake is loaded differently.

Where it is going: your garage, your mechanic, a dealer, a storage unit, or our body shop at 170 East Lincoln Avenue in Valley Stream. Have the address and the hours. Anything unusual: a sidecar, a trailer hitch, a windshield that comes off, a seat that lifts for the battery. The driver would rather know than find out at the deck.

Have the key with you; the bike is loaded with the ignition off and the steering unlocked so the front wheel can go into the chock straight. If you cannot be there, tell us who will be, or where the key is. Whether you ride along in the truck depends on the truck and the situation; ask the driver. The what to tell us section on the towing page covers the call for every vehicle.

Bike, location, problem, destination. Then call.

Sport Bikes, Cruisers, Touring Bikes, Scooters, and Trikes in Inwood: Each Strapped Its Own Way

Every kind of bike has its own strap points and its own risks. A sport bike's fairings and clip-ons, a cruiser's weight and low pipes, a touring bike's bags and height, a scooter's bodywork, and a trike's width all change how the driver rigs it. Tell us what the bike is when you call from Inwood and the right chock and straps are on the truck.

Sport bikes have plastic everywhere a strap wants to go and clip-on bars that bend if they are loaded. The soft loops go over the lower triple tree, under the fairing, and over the rear subframe or a rear-set bracket. A sport bike with a steering damper or a tank bag gets those checked before a strap goes near them. Cruisers are heavy and low, with pipes that will scorch a strap and a rear fender that is not a strap point. The front goes over the lower triple tree or a frame downtube; the rear goes to the frame near the swingarm pivot or the passenger pegs.

Touring bikes are tall, wide, and heavy, with bags and a top case that are not structural and that come off if they are in the way. They need the heavy-duty chock and the long straps, and the driver may ask you to remove the bags before loading. Scooters have bodywork covering most of the frame; the driver finds the frame under the floorboard and at the rear and avoids the plastics entirely. Trikes and sidecar rigs are wide and do not use a chock; they are strapped at four points like a car, over the frame, with the width accounted for on the deck.

Dirt bikes, dual sports, and minibikes are the easiest: light, exposed frames, and obvious strap points. The driver can also bring a second bike on the same deck if you have two down. Whatever you ride in Inwood, say so on the phone, and if it has anything unusual, a custom tank, aftermarket bars, a lowered rear, say that too. The special vehicles section on the towing page covers other vehicles that need their own handling.

Tell us what you ride and the right chock and straps come to Inwood.

The Common Reasons a Bike Needs a Tow in Inwood: Battery, Chain, Tire, Fuel, and Electrics

Most motorcycle tows from Inwood are breakdowns, not crashes: a battery that will not turn the starter, a chain that jumped or broke, a flat with no way to plug it on the side of the road, a bike that ran dry, or an electrical fault that killed the ignition. Some of these the Macarthur driver can fix where the bike sits; the rest go on the deck to the shop you choose.

The first warm weekend of spring brings the same call from every corner of Inwood: the bike sat since October, the battery is flat, and the starter clicks. The driver carries a jump pack with motorcycle leads, and if the battery will take a charge the bike starts and you ride. If it is sulfated and done, the bike rides on the deck to a shop or to your garage, where a new battery is a ten-minute job. A bike that ran dry gets fuel; tell us what it burns.

A flat on a motorcycle is a tow almost every time. There is no spare, a plug on a motorcycle tire is a temporary fix most shops will not stand behind, and riding on a soft tire is dangerous. The bike goes on the deck to your tire shop or your dealer. A thrown or broken chain is the same: the bike cannot be ridden, and the driver loads it with the rear wheel chocked so the loose chain does not catch on anything. Electrical faults, a blown main fuse, a kill switch that will not reset, a charging system that let the battery run flat while riding, all go to the shop on the truck.

A bike that will not shift into neutral is loaded with the clutch held or the rear wheel on a dolly, and a bike with a locked front brake or a seized fork is loaded with the front on a dolly instead of in the chock. Say what is wrong when you call from Inwood so the driver brings what he needs, and the breakdown towing section on the towing page has the general version for every vehicle.

Bike won't start in Inwood? The driver tries the jump before the tow.

What a Motorcycle Tow From Inwood Costs and How Macarthur Quotes It

A motorcycle tow from Inwood is priced on the distance to the drop-off, the type of bike, whether the bike will stand and roll or needs a dolly, and the time of day. Macarthur quotes it on the phone before the truck leaves, and the quote is the price unless the job on arrival is different from what was described.

Motorcycle tows are flatbed jobs and are quoted like any other flatbed tow, with the bike's size standing in for the vehicle's weight. Distance is the biggest factor: from the bike's spot in Inwood to wherever it is going. A bike that stands and rolls into the chock is the simplest load; a bike with a bent fork, a locked wheel, or a seized chain that needs a dolly or has to ride on a padded surface is a little more work, and the driver tells you so before he starts. A second bike on the same deck is quoted as part of the same job.

Night and holiday calls are priced as such; towing runs 24 hours. Recovery, if the bike went into a ditch or over an embankment and has to be winched or carried up, is priced as recovery. Storage applies by the day if the bike waits at our yard before going to a destination. What we will not do is quote low to get the truck to Inwood and add on the hook. If the job is what you described, the quote is the price; if the driver finds a different job, he tells you the new number before he touches the bike.

The how a tow is priced section on the towing page explains each factor. Same fleet, same pricing for riders in Inwood, Island Park, and across Nassau County.

Bike and both addresses get you a quote before the truck rolls to Inwood.

Macarthur in Inwood: One Shop in Valley Stream, Every Service, and the Rest of Nassau County

Inwood sits in Nassau County, which is the home county of Macarthur's fleet and the body shop in Valley Stream. Towing runs 24 hours a day; the shop is open Monday through Friday 8 AM to 5 PM and Saturday 9 AM to 12 PM. Every service has its own page for Inwood, and motorcycle towing has a page for every town in Nassau County.

Everything else Macarthur does in Inwood. On the towing side, Inwood drivers can read about Towing, Light Duty Towing, Heavy Duty Towing, Flatbed Towing, Long Distance Towing, Accident Recovery, Roadside Assistance, Jump Starts, Car Lockouts, Fuel Delivery, Tire Changes, Mobile Battery Installation, and Equipment Hauling. At the body shop, the pages for Inwood cover Collision Repair, Auto Body Repair, Auto Painting, Frame Repair, Auto Glass Replacement, Bumper Repair, Dent Repair, and Insurance Claim Repair. Each one is written for the service, with Inwood as the starting point and the shop at 170 East Lincoln Avenue in Valley Stream as the destination when a car needs to come in.

Motorcycle Towing in the rest of Nassau County. The same trucks that cover Inwood cover Island Park, Island Trees, Jericho, Kensington, Kings Point, Lake Success, Lakeview, Lattingtown, Laurel Hollow, and Lawrence, and every other town on the locations page. Nassau County has 129 towns on this site, and each has a page for motorcycle towing. For the service itself, without the Inwood angle, read the motorcycle towing page; for everything the fleet does, start at the towing hub; and for all 22 services in one place for Inwood, open the Inwood page.

One company, one phone number. The truck that comes to Inwood and the body shop that repairs what it brings back are the same business, registered with the New York State DMV (7110205) and licensed by New York City Department of Consumer Affairs (1389419), with the certifications photographed on the certifications page. The about page says who we are and the contact page has hours and directions. Call 516-362-5350 any hour.

Everything Macarthur does for Inwood, on one page.

Questions Inwood Drivers Ask About Motorcycle Towing

How is my motorcycle secured on the truck?
Upright on a flatbed with the front wheel in a chock and soft straps over the lower triple tree or frame at the front and the subframe or passenger pegs at the rear, ratcheted until the suspension is compressed about a third. Nothing on the bars, tank, seat, or exhaust.
Do you tow motorcycles in Inwood at night and on weekends?
Yes. Towing runs 24 hours a day, 7 days a week, including holidays. Call 516-362-5350 any time.
Will you tow my bike behind the truck on its rear wheel?
No. Motorcycles ride on the flatbed upright. A bike that cannot stand because of a bent fork or collapsed wheel is loaded on a dolly or strapped on a padded surface.
Do you tow scooters and trikes in Inwood?
Yes. Scooters are strapped at the frame under the bodywork. Trikes and sidecar rigs do not use a chock and are strapped at four points like a car.
My bike's battery is dead. Can you start it instead of towing it?
The driver carries a jump pack with motorcycle leads and tries that first. If the battery takes a charge, you ride. If it is done, the bike goes on the deck to a shop or your garage.
I dropped my bike in Inwood and it is leaking fuel. What do I do?
Keep it away from heat and ignition sources and tell us when you call. The driver stops or contains the leak before the bike goes on the deck.
Can you pick up a bike I bought from a private seller?
Yes. Give us the seller's address and hours. The driver photographs the bike before loading, checks the VIN against the title if you send it, and delivers to your garage in Inwood.
Where can you take my bike from Inwood?
Your garage, your mechanic, a dealer, a storage unit, or our body shop in Valley Stream. The destination is yours.
Should I remove the bags and top case before the tow?
On a touring bike, usually yes, so the straps reach the frame and the bags do not get crushed. The driver will tell you when he arrives if he needs them off.
Can you tow two bikes at once from Inwood?
Yes, two bikes fit on the deck with their own chocks and straps. Tell us both bikes when you call.
Does Macarthur cover Inwood?
Yes. Inwood is in Nassau County, inside the area Macarthur's own trucks run from Valley Stream 24 hours a day. Motorcycle Towing and every other service on this site is available to Inwood drivers.
Where is the shop for Inwood drivers?
170 East Lincoln Avenue, Valley Stream, NY 11580. Shop hours are Monday through Friday 8 AM to 5 PM and Saturday 9 AM to 12 PM. Towing to and from Inwood runs around the clock.
Do you offer motorcycle towing in other towns around Inwood?
Yes, in every town in Nassau County and the rest of the service area. Each town has its own motorcycle towing page, listed on the locations page.
What other services does Macarthur bring to Inwood?
Fourteen towing and roadside services and eight body shop services, each with a Inwood page. The Inwood page on the locations section links to all of them.

Did not see your question? The person who answers can.

Call Macarthur for Motorcycle Towing in Inwood

Upright, chocked, strapped at the frame, 24 hours a day. Tell us the bike and where it is going.

Call 516-362-5350
Call 516-362-5350