Macarthur Auto Body and Towing

Tire Changes · Nassau County

Roadside Tire Changes for Flower Hill Drivers With a Spare, a Donut, or No Spare at All

Macarthur changes flat tires for cars, SUVs, and light trucks in Flower Hill 24 hours a day. The driver brings the jack, the breaker bar, and the know-how for locking lug nuts, and puts your spare on where the car sits. If there is no spare, the car rides to a tire shop on the truck. Call 516-362-5350.

Reviews and credentials

What Drivers Say About Macarthur Before Flower Hill Calls

The Google reviews below are from drivers who called Macarthur for a tow or a roadside fix, which is exactly what a Flower Hill driver is doing when they call 516-362-5350. The same trucks, the same drivers, and the same yard in Valley Stream answer Flower Hill.

I got locked out my car on a cold snowy night and Alex came and unlock my car. He was very quick and professional. I would definitely use this towing company again.

Darnel DavisJanuary 20, 2025 · Google

Great timing and professionalism. The tow truck driver Carlos was experienced and helpful. I would recommend this company and Carlos to anyone.

James MakinsNovember 11, 2024 · Google

Not the usual experience with a towing company. Everyone that I spoke to was polite and respectful and they towed my car with care. Hopefully I never need my car towed again, but if I do, this is who I will be using!

Elaina DeMarcoNovember 7, 2024 · Google

If a Macarthur driver has helped you in Flower Hill, a few words on Google is how the next driver there finds us.

The number Flower Hill calls rings at the shop, not a call center.

What Happens When a Macarthur Truck Comes to a Flat Tire in Flower Hill

The driver parks the truck to shield the car from traffic, confirms the spare is usable, loosens the lug nuts while the wheel is on the ground, jacks the car at the factory lift point, swaps the flat for the spare, tightens the nuts in a star pattern, lowers the car, and torques them. The flat goes in your trunk. You drive to a tire shop.

The call is simple: where the car is in Flower Hill, what it is, and whether there is a spare in the trunk. If you are not sure, the driver checks when he arrives; many cars built in the last decade have no spare at all, and the answer changes what truck is sent. If the car is on a road with traffic, the driver positions the truck behind the car with its lights on so you are both working on the safe side.

The change itself follows the same steps every time, because skipping one is how wheels come off on the road. Lug nuts are cracked loose while the wheel still bears weight. The jack goes at the factory lift point, not on the floor pan or a suspension arm. The flat comes off, the spare goes on, the nuts go on hand-tight in a star pattern so the wheel seats evenly, the car comes down, and the nuts are torqued with a wrench, not guessed with a breaker bar.

The driver checks the spare's pressure, because a spare that sat in a trunk for six years is usually low, and puts the flat and the tools back in the trunk. Then you drive to the tire shop of your choice in Flower Hill or wherever you buy tires. The same sequence applies for drivers in Franklin Square and Freeport; it is what the roadside assistance trucks are equipped for.

Flat in Flower Hill and a spare in the trunk? That is a roadside call.

Full-Size Spare, Donut, Run-Flat, or Nothing: What Is in the Trunk Decides the Call From Flower Hill

A full-size spare puts you back on the road normally. A compact donut gets you to a tire shop at reduced speed and distance. Run-flat tires can be driven a limited distance flat, so there is no spare. And many newer cars have only an inflator kit, which does not help a tire with a hole in the sidewall. The driver brings the right plan for what you actually have.

Full-size spare. Usually in pickups, older SUVs, and some sedans. Once it is on and torqued, you can drive normally and have the flat repaired or replaced when convenient. Check that the spare is the same size as the others; a different size on an all-wheel-drive car can damage the drivetrain, and the driver will say so.

Compact spare, or donut. The narrow temporary wheel most cars in Flower Hill carry. It is rated for a limited speed and a short distance, and it says so on the sidewall. It gets you to a tire shop, not through the week. On all-wheel-drive cars, a donut should go on a non-driven axle if the manual allows it, and the driver knows which cars that applies to.

Run-flats. Stiff sidewalls let the tire be driven a limited distance at reduced speed after losing pressure, which is why these cars have no spare. If you are within that range of a tire shop, you may not need the truck at all; if the tire has been driven too far flat, the sidewall is destroyed and the car needs a flatbed in Flower Hill.

Inflator kit only. A can of sealant and a small compressor. It works on a small puncture in the tread and does nothing for a sidewall cut, a blowout, or a bead that came off the rim. Most calls to 516-362-5350 about a kit are calls that end with a tow to the tire shop, and the tire changes page explains why the sealant is also something to mention to the shop afterward.

Not sure what is in the trunk? The driver checks and brings the right plan.

No Spare, No Problem: When a Flat in Flower Hill Becomes a Tow to the Tire Shop You Choose

If the car has no spare, the spare is flat too, or the tire is destroyed beyond what a spare can fix, the car goes on a Macarthur truck to the tire shop of your choice. A car with a bent wheel or an all-wheel-drive system rides on a flatbed. You pick the shop; the driver drops the car and the tire where they want it.

A third or more of the tire calls from Flower Hill end this way, and it is not a failure. Carmakers have been deleting spares for weight and space for years, and a car with an inflator kit and a sidewall gash has no roadside fix. The truck that came for the tire change is a tow truck, so the car goes on it without a second call.

Where it goes is up to you: the tire shop you always use, a dealership, a chain store, or Macarthur's own shop in Valley Stream if the car has other damage. If the shop is closed when the truck arrives, the driver can leave the car in their lot with the keys handled the way they ask, or bring it to our yard and run it over when they open. Say which when you call; it changes the plan and the quote.

Which truck depends on the car. A front-wheel-drive sedan with a flat rear tire can go on a wheel-lift for a short move. Anything all-wheel-drive, electric, lowered, or with a wheel that is bent or no longer pointing straight goes on the flatbed, and the light duty towing in Flower Hill page explains how the driver chooses. Drivers in Garden City and across Nassau County ask the same question and get the same answer: tell us the car and we send the right one.

No spare in Flower Hill? Name the tire shop and the car rides there.

Locking Lug Nuts, Seized Nuts, and the Other Reasons a Tire Change in Flower Hill Takes Longer

Many cars have one locking lug nut per wheel that needs a special key, usually in the glove box or with the jack. If the key is missing, the driver can sometimes remove the lock with a removal tool, and sometimes the car needs a tire shop. Nuts seized by rust or over-tightened by an impact gun take a breaker bar and patience. Say what you know when you call.

Locking lug nuts are sold as theft protection and mostly protect the wheels from being changed in Flower Hill at midnight. The key is a socket with a unique pattern, and it lives in the glove box, the trunk kit, or the center console, or it went home with the last tire shop. Look for it while you wait for the truck. If you have it, the change is normal.

If you do not, the driver has a few options. A lug nut removal socket can bite into some locks and back them out, destroying the lock but freeing the wheel. Some locks are too hardened or too recessed for that. If the lock cannot come off at the curb, the car rides to a tire shop that can drill or cut it, and that is the honest outcome rather than a mangled wheel.

The other slow-down is nuts that will not move: rust from a few Nassau County winters, or an impact gun at the last shop that torqued them far past specification. The driver carries a long breaker bar and uses it with the wheel on the ground, where the car's weight holds the wheel still. What he will not do is stand on a lug wrench and snap a stud, because a broken stud turns a tire change into a body shop and mechanic visit. If a nut will not come, the car goes to a shop on the truck.

Have a locking lug nut? Find the key before the truck arrives.

Changing a Tire on the Shoulder in Flower Hill: Why the Truck Parks Where It Parks

A tire change on a road with traffic is the most dangerous roadside job there is, because someone is kneeling at wheel height next to passing cars. The Macarthur driver parks the truck behind and offset from the car with its lights on, works from the side away from traffic when possible, and asks you to stand well off the road. If the flat is on the traffic side, he may move the car first.

If you can, do not change a tire on the traffic side of a car on a busy road in Flower Hill, and do not let anyone else do it either. Drive slowly on the flat to the next side street, lot, or wide shoulder; a destroyed tire is cheaper than the alternative. If the car cannot move, stay off the road and let the truck handle positioning.

When the truck arrives it becomes the barrier. The driver angles it behind the car with the light bar on, which is what New York's Move Over law asks passing drivers to respond to, and works in the protected space between the truck and the car. If the flat is on the traffic side and the shoulder is narrow, he may put the spare on from the protected side after rolling the car a few feet, or decide the safer answer is to load the car and change the tire somewhere else.

While you wait, hazards on, out of the car on the side away from traffic, well off the shoulder and behind a barrier if there is one. On a narrow road or in bad weather, stay belted in with the hazards on. The safety section on the towing page is written for exactly this situation, and it applies in Franklin Square and Freeport the same as in Flower Hill.

Flat on a busy road? Get off it if the car will roll, then call.

Blowouts, Sidewall Cuts, and Bent Wheels in Flower Hill: When a Spare Is Not Enough

A blowout at speed, a sidewall cut from a curb, or a wheel bent by a pothole can damage more than the tire. If the wheel is bent, the car cannot safely roll even on a spare, and it goes on a flatbed. If the blowout tore the fender liner or the bumper, that is body damage, and Macarthur's own shop can look at it after the tire is sorted.

A tire that lets go at speed does not come apart quietly. The tread can beat the inside of the fender, tear the plastic liner loose, crack a bumper cover, and take out a sensor or a wire. The first job is the tire or the tow; the second is a look at what the tread hit. The driver will tell you what he sees, and if the car needs more than a spare, our auto body repair in Flower Hill page explains how the shop handles the liner, the fender, and the bumper.

A pothole or a curb strike can bend the wheel itself, and a bent wheel will not seal a tire or run true. If the rim is visibly bent or the car shook before the tire went flat, the spare is not the answer; the car goes on a flatbed to a tire shop or a wheel repair shop. A hard enough hit can also bend a control arm or knock the alignment out, which shows up as a pull or uneven wear afterward.

The honest roadside answer to any of these is the same: the driver changes what can be changed, tows what cannot, and tells you what else he noticed so you can have it looked at. Flower Hill drivers who have had a blowout also tend to ask about the other three tires, and the answer is that tires of the same age usually fail for the same reasons, and the tire shop should look at all four.

Blowout tore up the fender? The shop that owns the truck can look at it.

Tire Changes on Pickups, Vans, and Work Trucks in Flower Hill

A flat on a loaded work van or a pickup in Flower Hill is the same call with heavier parts: a full-size spare under the bed or the chassis on a winch, lug nuts torqued far higher than a car's, and a jack that has to lift a loaded vehicle. Macarthur's trucks carry the jack and the bar for it. Dual rear wheels and commercial trucks go to a tire shop on the heavy wrecker.

Pickups and full-size vans usually carry a full-size spare under the bed or the rear floor, lowered on a cable with a crank through a hole in the bumper. That mechanism rusts in Nassau County winters and is the first thing that fights back. The driver has done it before, knows where the access hole hides on common trucks, and brings a jack rated for a loaded vehicle, because a van full of tools weighs far more than a car.

Lug nuts on light trucks are torqued much higher than on cars, and a tire shop's impact gun often leaves them higher still. The driver uses a long breaker bar with the wheel on the ground and a torque wrench to put them back where they belong. Over-tightening warps brake rotors, and under-tightening loses wheels, so the number matters.

Trucks with dual rear wheels, box trucks, and anything with a commercial tire are a different job: the wheels are heavier than one person should lift on a shoulder and the torque is beyond a hand tool. Those go to a commercial tire shop on the heavy wrecker, and the heavy duty towing in Flower Hill page covers what the driver needs to know. Fleet accounts for businesses in Nassau County are explained in the commercial accounts section on the towing page.

Work truck flat in Flower Hill? Say what it is and whether it is loaded.

Macarthur in Flower Hill: One Shop in Valley Stream, Every Service, and the Rest of Nassau County

Flower Hill sits in Nassau County, which is the home county of Macarthur's fleet and the body shop in Valley Stream. Towing runs 24 hours a day; the shop is open Monday through Friday 8 AM to 5 PM and Saturday 9 AM to 12 PM. Every service has its own page for Flower Hill, and tire changes has a page for every town in Nassau County.

Everything else Macarthur does in Flower Hill. On the towing side, Flower Hill drivers can read about Towing, Light Duty Towing, Heavy Duty Towing, Flatbed Towing, Motorcycle Towing, Long Distance Towing, Accident Recovery, Roadside Assistance, Jump Starts, Car Lockouts, Fuel Delivery, Mobile Battery Installation, and Equipment Hauling. At the body shop, the pages for Flower Hill cover Collision Repair, Auto Body Repair, Auto Painting, Frame Repair, Auto Glass Replacement, Bumper Repair, Dent Repair, and Insurance Claim Repair. Each one is written for the service, with Flower Hill as the starting point and the shop at 170 East Lincoln Avenue in Valley Stream as the destination when a car needs to come in.

Tire Changes in the rest of Nassau County. The same trucks that cover Flower Hill cover Franklin Square, Freeport, Garden City, Garden City Park, Garden City South, Glen Cove, Glen Head, Glenwood Landing, Great Neck, and Great Neck Estates, and every other town on the locations page. Nassau County has 129 towns on this site, and each has a page for tire changes. For the service itself, without the Flower Hill angle, read the tire changes page; for everything the fleet does, start at the towing hub; and for all 22 services in one place for Flower Hill, open the Flower Hill page.

One company, one phone number. The truck that comes to Flower Hill and the body shop that repairs what it brings back are the same business, registered with the New York State DMV (7110205) and licensed by New York City Department of Consumer Affairs (1389419), with the certifications photographed on the certifications page. The about page says who we are and the contact page has hours and directions. Call 516-362-5350 any hour.

Everything Macarthur does for Flower Hill, on one page.

Questions Flower Hill Drivers Ask About Tire Changes

Do you change tires in Flower Hill at night?
Yes. Tire changes and all roadside assistance run 24 hours a day, 7 days a week. Call 516-362-5350.
Do I need my own spare?
Yes, for a roadside change. The driver puts your spare on and torques the lug nuts. If there is no spare, the car goes on the truck to a tire shop.
What if my spare is flat too?
The car rides to a tire shop on the truck. Spares sit in trunks for years and are often low; the driver checks the pressure before putting one on.
My car only has an inflator kit. Can you fix the tire?
The kit works on small tread punctures only. A sidewall cut, a blowout, or a tire off the bead cannot be fixed at the curb, and the car goes to a tire shop on the truck.
I have a locking lug nut and no key. Can you still change it?
Sometimes, with a removal socket that destroys the lock. If the lock cannot come off at the curb, the car goes to a tire shop that can drill or cut it.
Can I drive on the donut spare?
To a tire shop, at the speed and distance printed on its sidewall. It is a temporary wheel, not a replacement tire.
The wheel looks bent. Will a spare work?
No. A bent wheel will not seal or run true. The car goes on a flatbed to a tire or wheel shop.
Where will you tow my car if it needs a tire shop?
The tire shop you choose, a dealership, or our shop in Valley Stream. If the shop is closed, the driver can leave the car in their lot or bring it to our yard until they open.
Do you change tires on pickups and vans in Flower Hill?
Yes. Dual rear wheels and commercial trucks go to a commercial tire shop on the heavy wrecker.
Which towns around Flower Hill do you cover for tire changes?
All of Nassau County and the rest of the service area. Every town has its own page on the locations section of this site.
Does Macarthur cover Flower Hill?
Yes. Flower Hill is in Nassau County, inside the area Macarthur's own trucks run from Valley Stream 24 hours a day. Tire Changes and every other service on this site is available to Flower Hill drivers.
Where is the shop for Flower Hill drivers?
170 East Lincoln Avenue, Valley Stream, NY 11580. Shop hours are Monday through Friday 8 AM to 5 PM and Saturday 9 AM to 12 PM. Towing to and from Flower Hill runs around the clock.
Do you offer tire changes in other towns around Flower Hill?
Yes, in every town in Nassau County and the rest of the service area. Each town has its own tire changes page, listed on the locations page.
What other services does Macarthur bring to Flower Hill?
Fourteen towing and roadside services and eight body shop services, each with a Flower Hill page. The Flower Hill page on the locations section links to all of them.

Did not see your question? The person who answers can.

Flat Tire in Flower Hill? Call Macarthur

Spare on and torqued, or a tow to the tire shop you choose. 24 hours a day.

Call 516-362-5350
Call 516-362-5350